Posts Tagged:organization

rfp-robotRFP ROBOT: Website Request for Proposal Generator

The time has come for a new website (or website redesign), which means you need to write a website request for proposal or web RFP. A Google search produces a few examples, but they vary wildly and don’t seem to speak really to your goals for developing or redesigning a new website. You need to write a website RFP that will clearly articulate your needs and generate responses from the best website designers and developers out there. But how?

Have no fear, RFP Robot is here. He will walk you through a step-by-step process to help you work through the details of your project and create a PDF formatted website design RFP that will provide the information vendors need to write an accurate bid. RFP Robot will tell you what info you should include, point out pitfalls, and give examples.

Cultivating an Inclusive Culture

The honest introspection and continuous work for a better teamReconsider DiversityThe typical approach to diversity in corporate environments can usually be summed up in two ways: lazy and superficial.To be fair, diversity is a difficult word to put into action. Most attempts to do so will probably end up feeling superficial. For example, companies often ironically state that they’re “committed to diversity” when the word itself is pretty noncommittal. The ambiguous nature of diversity means it can be interpreted in a number of different ways.That laxity is an allowance for laziness. Initiatives based on diversity are notorious for having vague, or non-existent, standards and accountability. Diversity has become a clichéd ideal versus an agent for change.Diversity is a difficult word to put into action.Attempts to execute diversity in a more specific way can also be problematic. Companies confronted with unfavorable demographic numbers and public pressure to do better find it easy to reach…

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Design Systems: The Parts

In our last article, we explored why you might seek help getting started on your Design System and where to begin. Now, we’ll explore what goes into one. What goes into a Design System? There are some differing opinions on exactly what goes into a Design System and how best to structure the inventory. From what I’ve seen, the differences from one system to another are mostly about nomenclature and how best to organize things. For us, we’ve largely defined Design Systems as “a digital library of guidelines and resources.”  Guidelines Simply put, these are the documented standards—a place to go to see examples and written descriptions to better understand usages patterns. We break them up into two primary categories: Style Guidelines and UI Guidelines. Style Guidelines These are the perceptual patterns that are core to the brand, from principles to voice and tone guidance. Examples: PrinciplesColorsTypographyVoice & ToneLogos &…

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Things are going so well we’re doing a hiring freeze

Business has never been better at Basecamp. Despite all the competition, all the noise, and all the changes since we launched 14 years ago, 2017 was the year we earned the most revenue ever.While that alone is cause for some celebration, it’s hardly the most important thing for Jason and I, as the business owners. Sure, it’s nice to see numbers tick ever higher, but we passed enough many years ago. What matters far more than big numbers for us today is how the business feels.And it’s really never felt better, in almost all the ways. Basecamp the product is the best its ever been. Tens of thousands of new businesses and teams continue to sign up every month. We keep hearing from customers about the profound changes to their organization, productivity, communication, and even sanity that Basecamp helps them realize. It’s deeply rewarding.We’ve also kept up with our founding mission to…

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Boilerform: A Follow-Up

When Chris wrote his idea for a Boilerform, I had already been thinking about starting a new project. I’d just decided to put my front-end boilerplate to bed, and wanted something new to think about. Chris’ idea struck a chord with me immediately, so I got enthusiastically involved in the comments like an excitable puppy. That excitement led me to go ahead and build out the initial version of Boilerform, which you can check out here. The reason for my initial excitement was that I have a guilty pleasure for forms. In various jobs, I’ve worked with forms at a pretty intense level and have learned a lot about them. This has ranged from building dynamic form builders to high-level spam protection for a Harley-Davidson® website platform. Each different project has given me a look at the front-end and back-end of the process. Each of these projects has also picked…

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Design Systems: Design-Development Collaboration

In our series on design systems, we’ve discussed the advantages and approaches to creating a system from a design perspective. In this post, I’d like to cover some of the new tools that developers and designers are using. There’s been a lot of exciting activity around design tools in the last few years, and it’s changing how designers and developers collaborate. For those uninitiated front-end developers (if you’ve entered the industry in the past few years), building out a design used to mean wading into a designer’s world: Photoshop. Even after years of doing buildouts from Photoshop, I found the interface to be largely unintelligible. If the organization system of the designer is not on point you could be in for an even bumpier ride. Developers want to quickly get accurate build information and not worry about layer names, how to turn off a mask to get at an image,…

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Building a Voice in Voice Technology: How To Get Started

Voice technology is on the rise in healthcare, but many providers are still on the fence and wondering if voice is worth the investment. There are many questions that come up when considering an investment in voice: What do you need to get started? How do you begin structuring your current site content for voice? What sort of lift is required and who do you need on your team? There are a few fundamental questions that can help you determine if voice technology is right for your healthcare organization and where to begin. Source:

Design Systems: Where to Begin

In our last article, we explored reasons you might need a Design System and how they can help. If you’re interested in the promises a Design System can offer, you might be wondering if you need help and where to start. This article is written with that in mind. Why hire an agency? Why not DIY? It’s true that many large companies are beginning to address the need for Design Systems from within their organization. So, why work with an agency when you can start working on this yourself? Here are a few important reasons: Scale We can scale according to your needs—either by doing everything for you or by supplementing your in-house team. An agency has, by design, a diversity of roles—everything from UX, design, copywriting, and development. We have specialists who can consult on your work who you wouldn’t otherwise hire. Maybe you have developers but zero to…

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As Long as Possible

Have you ever thought about how macOS apps choose to design their installers? In other words, when you open up a new app that you’ve downloaded and it mounts to your drive, it will generally open up a new finder window and show you the app to drag-and-drop to your applications folder: A few different looks. I cleaned up an old computer and proceeded to download a bunch of different browsers, like Opera, Chrome, Firefox, and Brave (among many others). I do this mostly because of native testing of the apps that I’m building, but, I happen to download and install all of them around the same time and I noticed that some of the project teams take the time to actually design this part of the installation experience while others do not. In fact, it’s just interesting to note that the least designed one is also the largest organization and company.…

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Web Site Developer – The Creative Group – Seattle, WA

The Creative Group has an exciting opportunity for a talented Website Developer at a growing, dynamic organization….From Robert Half – Thu, 14 Dec 2017 04:22:40 GMT – View all Seattle, WA jobs Source:

A More Data-Informed, Action-Prone Culture

According to SoDA’s recent study, “acting on the data” was the most common data challenge — ahead of “getting the data I need,” “accuracy,” “timeliness,” and “interpreting the data that I have.” If an organization has necessary, accurate, timely, and understandable data, shouldn’t acting on it be the easiest step? And if an agency can’t act on its own data, can it credibly guide clients to do so? The “actionability” challenge seemingly occurs at the end of the data collection and analysis process, but the underlying issues often happen earlier. Three upfront factors, described below, must be in place before people can take action on data. 1. Prioritized goals that clarify assumptions Stakeholder feedback should focus on asking: will this approach best achieve our target outcomes, compared to other possible approaches? Instead, stakeholders’ differing assumptions about goals and priorities often cause conflicting feedback — each person may be solving for…

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And That’s Where It Starts…

Epic failures for individuals and organizations do not start as epic failures. Rather, they begin much, much smaller. Small, seemingly-insignificant compromises that, over time and in aggregate, become  an unstoppable force that is destined for a massive negative consequence and outcome. Sexual assault doesn’t start with an outright assault (in most cases) but rather toeing the line of what is reasonable and acceptable and then lightly crossing over that line repeatedly. And then, emboldened by these small cross-overs, they mature into something much more sinister. Given time, the damage can move from near-inconsequential to the demise of a person and an entire organization. Financial failures also start in the same way. A purchase here and a purchase there that the person knew they shouldn’t be making. But, they do it anyway. Or they knowingly turn a blind eye to something suspect and use simple excuses to justify the decisions away. Only…

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Incomplete Missions

It is okay to have a mission and/or vision statement that you and your organization never quite fulfill? Yes.   In fact, part of the excitement of a mission (or vision, depending on your perspective of how one uses them) is that they are just outside one’s grasp… and will stay that way. Semantics aside, I think it’s okay to have incomplete missions. It means that you’ve stretched yourself and your team to do impossible tasks. In some ways, if you’re able to achieve and make all your marks all the time then you’re probably not making your goals very difficult. Go ahead and shoot for the moon once in a while. The post Incomplete Missions appeared first on John Saddington. Source:

How to influence culture when you’re not the CEO

“Culture starts from the top,” it’s often said.But is that really true?Surely, it is easier to influence company culture when you’re at the top. As a CEO, founder, or business owner, people are already looking to you for example and guidance around what’s important within the team. (I wrote a bit about how you can influence culture as a leader here.)However, being a leader in the company is not required to influence company culture. If you’re an employee or a middle manager and you’re frustrated with the status quo in your company, all is not lost.Culture has nothing to do with what your job title on your business card says. It has everything to do with your beliefs, words, and actions as an individual.Culture is made up of people after all — people who decide what artifacts, espoused values and beliefs, and basic underlying assumptions are true for a team. Any one person can influence culture,…

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Team Tendencies

Know thyself… as Socrates once famously said, is one of the more important tasks and exercises that we can undergo as people (and professionals). In fact, Socrates said that we make ourselves appear ridiculous when we try to understand things before we know ourselves first and that understanding our own natures and behaviors has a greater result and yield if we spent time investing in it. True, true. In many ways my blog here is a consistent exercise of that principle as I write for myself first and foremost as an exercise of discipline and of self-revelation. After that, though, I try my hardest to understand other people, especially those that I live and work with. Primarily, my spouse and my (growing) group of kids that I love tremendously. Following closely, the work that I do is deeply personal and very intimate. This is just the case in the startup world…

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New in Basecamp 3: To-do Groups

A little thing that’s a big deal.For years, we’ve been making to-do lists in Basecamp that looked like this:See those === DIVIDERS ===? We were trying to group related to-dos together within a list. All we wanted was to bring a little structure, and an extra ounce of organization, to a single flat list.We weren’t alone. Whenever a customer showed us how they use Basecamp, we’d inevitably run into a similar === DIVIDER === pattern. They were trying to do what we were trying to do.We were all hacking it. As of today, the silliness is over. No hacks required!We just launched To-do Groups in Basecamp 3!What’s a group?A group is like a sublist on a list. It’s organization, it’s structure, it’s an envelope, it’s a box. It has a header, and to-dos grouped below.The anatomy of a Basecamp 3 to-do list with two groupsWhen you drag a group header, all the to-dos under that header move with…

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Stripe Atlas

I’m putting together something new. This shouldn’t be a massive surprise, but, I thought I might as well continue to do what I normally do… share the process as much as I can. So, something new that I’m doing this time around as I put things together is that I’ve decided to pony up $500 and use Stripe Atlas which bills itself as the “best way to start an internet business”. Getting it done. Thankfully I have a few friends who are already members and part of the service so that I got fast-tracked into the application process and hopefully can put things together really quick. I can’t imagine the process going any more smooth than it already has and since this is super-early stage, well, there’s nothing unique or distinct that should throw off their standard procedure(s). Putting a new organization together has never been more simple. This is the way…

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Shopping with augmented reality

Last spring, Acquia Labs built a chatbot prototype that helps customers choose recipes and plan shopping lists with dietary restrictions and preferences in mind. The ability to interact with a chatbot assistant rather than having to research and plan everything on your own can make grocery shopping much easier. We wanted to take this a step further and explore how augmented reality could also improve the shopping experience. The demo video above features how a shopper named Alex can interact with an augmented reality application to remove friction from her shopping experience at Freshland Market (a fictional grocery store). The Freshland Market mobile application not only guides Alex through her shopping list but also helps her to make more informed shopping decisions through augmented reality overlays. It superimposes useful information such as price, user ratings and recommended recipes, over shopping items detected by a smartphone camera. The application can personalize…

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Copywriting Q&A: The SWOT Analysis for Copywriters

You already know that thinking strategically is an important part of being a copywriter. But how, exactly, can you start going about doing that? And how can you think strategically when it comes to your own business? A SWOT analysis is a great way to start. Read on… Today’s question comes from Raul B., who asks, “I heard the term ‘SWOT analysis’ being mentioned at work the other day. Is that something I need to know?” A SWOT analysis is a tool for figuring out where you (or your business) is and where it’s going. As such, it’s a great tool to wield when you’re working with your clients/company, and it’s a great tool to wield when thinking about your own copywriting business. SWOT stands for: Strengths, Weaknesses, Opportunities, and Threats. “Strengths” refers to what the entity you’re focusing on has going for it. For our purposes, let’s talk about…

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Hiring Freelance Content Marketers: How to Find the Perfect Fit by @

Hire a freelance content marketer who will be the best fit for your organization. Here some qualities to look for.The post Hiring Freelance Content Marketers: How to Find the Perfect Fit by @ appeared first on Search Engine Journal. Source:

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