Can Chatbots and AI Reduce Customer Support Costs?

rfp-robotRFP ROBOT: Website Request for Proposal Generator

The time has come for a new website (or website redesign), which means you need to write a website request for proposal or web RFP. A Google search produces a few examples, but they vary wildly and don’t seem to speak really to your goals for developing or redesigning a new website. You need to write a website RFP that will clearly articulate your needs and generate responses from the best website designers and developers out there. But how?

Have no fear, RFP Robot is here. He will walk you through a step-by-step process to help you work through the details of your project and create a PDF formatted website design RFP that will provide the information vendors need to write an accurate bid. RFP Robot will tell you what info you should include, point out pitfalls, and give examples.

Major brands like Staples, Dominos, and, Capital One, are investing in chatbots to provide customer service support. Chatbots are able to provide 24×7 real-time, cross-channel access to a virtual customer service agent.

Posted on September 28, 2017 in Austin Drupal Development, drupal design,, Drupal Support

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